COMMERCIAL GAMING:

THE UNFAIR DEAL

By Sandra Dekker.

A thesis submitted in partial fulfillment of the requirements for the Bachelor of Social Work and Social Policy, Faculty of Humanities and Social Sciences, University of South Australia.

The University of South Australia,

St Bernards Road,

Magill,

South Australia, 5072

September, 1997.

ABSTRACT

Those who experience problems with poker machine playing are labelled 'compulsive' and/or addicted pathologised as deviant and scape-goated as an aberration of the gaming industry. State governments and the gaming industry reinforce the deviance. The purpose of this research is to depathologise these people. The study argues that rather than being the result of pathology within the individual, problems experienced with poker machine playing is a natural outcome of the activity. This thesis, adopting both qualitative and quantitative methodologies, provides a critical structural analysis of the gaming industry at the political, social, media, and operational levels in venues and poker machine playing. The study has employed several methods of research: a critical review of the new gaming industry and poker machines, a critical literature review of explanations for gambling, and a field observation of venues which included researcher participation in poker machine playing. Results of the research indicate that the cause of poker machine playing lie within the gaming industry, rather than the players. A questionnaire survey study of poker machine players reveals the success of the gambling industry's ploys in extracting the gambling dollar.

TABLE OF CONTENTS

Chapters

(double click on the title to read the chapter)

  1. INTRODUCTION TO THE UNFAIR DEAL.

Concern of the study.

Aim of the research

Hypothesis

Research methodology

Theoretical Framework

Research Methods

The Field Observation

The Questionnaire Survey

Definitions

Structure of Thesis

 

  1. FROM A SIN, TO A VICE, TO A DISEASE, TO A SOCIAL VIRTUE.

Introduction

The Australian Context - From a Sin to a vice, To a Disease

The Social Virtue

Current Research

Commercial Gaming as a Catalyst for Economic Growth

Commercial Gaming and Private Profit

Commercial Gaming and Employment

Commercial Gaming and Problem Gambling

Victorian Research into Problem Gambling

 

  1. TWO TYPES OF GAMBLERS? A LITERATURE REVIEW

Introduction

General Theories of Gambling

The Excessive Gambler

Phases of Compulsive Gambling

Effects of Excessive Gambling

Two Typologies of Gamblers?

 

  1. POKER MACHINES - THE LETHAL MONEY STRIPPERS

Introduction

Structural Characteristics of Poker Machines

The Unfair Bet

Exploitation

Advertising and Marketing Stratgies

Abuse of the Human Sciences

 

  1. THE SCAPE-GOATED

Introduction

Gambling as a Process

The Two Typologies

The Majority - The Quantative Element

The Pathological Labels - The Qualitative Element

The 'New' Women Problem Gamblers

The Irrational Gambler

The Irrational Activity

  1. THE FIELD OBSERVATION

Introduction

The Critical Descriptive Analysis

The Venues - Physical and Affective Environment

Structural Characteristics of Poker Machines

Researcher Participation

Incentives and Promotions

Information Provided by the Venues Regarding Gambling Activities

Control and Responsibility of the Gaming Industry

Utility (and Abuse) of the Knowledge of Human Sciences

Discussion with Key Informants in Gambling Services

 

  1. QUESTIONNAIRE SURVEY

RESULTS AND DISCUSSION

Introduction

Results

Discussion

  1. CONCLUSION

Introduction

Conclusions

Social Implications for Social Workers

Suggestions

 

REFERENCES

 

LIST OF TABLES

Changes in Gambling Habits -

Table (5A) - Change in Frequency

Table (5B) - Change in Time Spent Playing

Table (5C) - Change in Expenditure

Table (5D) - Chasing Losses

Table (5E) - Increase of Bets

Table (5F) - Limits of Money

Table (5G) - Utility of Eftpos Machines

Table (5H) - Overspending

Table (5I) - Nearly Wins

 

APPENDICES

APPENDIX A - Questionnaire Survey Covering Letter

APPENDIX B - Survey Questionnaire

APPENDIX C - Survey Questionnaire Results

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